Transform Your Toughest
Conflicts and Negotiations
with Neuroscience-based
Solutions.
Carol stands alone as the nation’s premier neuroscience-informed conflict resolution expert, transforming how businesses negotiate, communicate, and resolve disputes. With a staggering 95%+ mediation success rate across 14,000+ cases-placing her in the top 1% globally — she delivers results that seem impossible until you experience them firsthand.


Download a chapter of Carol's best-selling book and get access to Carol's latest adventures, news and tips.
Trusted by the World’s Most Respected Platforms
Carol’s neuroscience-based conflict resolution strategies have been featured on:













Her work has reached millions across national media, spotlighting her as one of the leading voices in modern communication, conflict strategy, and emotional intelligence. From high-conflict families to Fortune 500 teams, Carol translates neuroscience into real-world solutions that create clarity, restore connection, and deliver lasting results.

Carol Barkes
A best-selling author, TEDx speaker, and former firefighter, Carol has worked with top institutions like Amazon, FEMA, and the U.S. Air Force to rewire how teams communicate, families negotiate, and leaders lead. Whether you’re navigating legal disputes, broken trust, or organizational tension, she brings science, strategy, and structure to every conversation so people don’t just feel heard, they get resolution that actually sticks.
Conflict and Negotiation: From Flames to Solutions
Press

Watch Carol on various platforms and see how Carol turned years of personal conflict into a calling, blending lived experience with deep expertise in neuroscience and communication.
Testimonials
-
D.L. Meridian, Idaho
Carol is an absolute miracle worker. My baby momma and I hardly spoke before we met with Carol and when we did, it was contentious. We now openly co-parenting and get along great. She didn’t just mediate our issues, she taught us skills that will last a lifetime.
Read more -
A.F. Boise, Idaho
I was in your non-verbal communication course yesterday. I wanted to reach out and express that I really got a lot out of that course. I used the palms-up method with my wife last night, practiced the Monalisa smile this morning, and there is a now a pod of young professionals walking around the office practicing some of the things I learned yesterday.
Read more -
CSI Student Twin Falls, Idaho
The content was complex but very down to earth. The activities were challenging but very engaging.
Read more -
J.N. Idaho Falls, Idaho
Thank you! I felt refreshed at the end of the day just being with you.
Read more -
A.T. Burley, Idaho
Today's class was fantastic, as always! It's incredible how rejuvenated I feel after
Read more -
N.C. Rexburg, Idaho
I just want to thank you again for the basic mediation training. I just did my first solo mediation, with success. I used many of the insights you taught me.
I’m looking forward to doing more.
I really appreciate your mentorship.Read more -
M.V. Tampa, FL
I am enjoying the course more than I can express. You are incredibly knowledgeable about the topic and prepared. Usually, it is difficult for me to sit through a class; however, I have remained engaged and our time goes by so quickly. So, I have nothing but positive feedback and appreciation for you!
Read more -
S.K. Seal Beach, CA
Wow! I had the opportunity to listen to Carol Barkes’ speech, and I was both inspired and encouraged! Her practical suggestions were something I could implement immediately in both my business and my personal life. Carol’s knowledge of conflict resolution is brilliant and her ability to connect with her audience is amazing.
Read more -
S.L. Boise, ID
Always enjoy seeing you and watching you work your “neuro-magic!”
Read more -
M.H. Boise, ID
You are on my short list of Mediators who know what they are doing and can often find resolution with difficult situations.
Read more -
S.H. Nampa, ID
Thank you so much, Carol! You’ve been so helpful during this process and I can’t tell you how much I appreciate your support when I have felt a little broken.
Read more -
S.D. Portland, OR
Thank you for your time and for this amazing experience. It has been life changing related to my outlook on how I want to proceed with it, as well as personal reflection. I wish I had done this years ago and firmly believe if kiddos were learning some of this prior to adulthood it might make the world a better place overall!
…I wish you the best in all that you are doing to make mediation a strong and valuable option for people. I love the neuroscience of it all. Thank you for your time and your expertise these last 2 weeks. It was so profound.Read more -
S.Z. Seattle, WA
Thanks for your excellent work in this course. You have impressive skills to observe and listen, and then respond with acknowledgement and sound, practical advice. It’s fun to watch you work.
Read more -
T.E. Coeur d’Alene
You ARE a Great Lady!!! Thank you for your kindness and warmth. You made all the difference in our mediation.
Read more -
J.W. Boise, ID
I wanted to let you know that I really appreciated your training today. I have been through a lot of training, but yours is a breath of fresh air, thanks again. Can't wait for more
Read more -
S.H. Dallas, TX
Carol thank you so much for your time yesterday and helping us through this difficult stage. I went into that meeting very anxious but I want to thank you for you insight and setting the tone right off the bat to calm it down.
Read more -
K.L. Baltimore, Maryland
Thank you so much!! I thoroughly enjoyed your class and walked away with so make takeaways that I am excited to apply to my life.
Thank you for sharing your light with all of us!Read more -
G.A. Las Vegas, NV
Yes, I went to court and it worked out fine just like you said, the judge already knew my situation thanks to you, you're awesome and I'm glad you're my mediator.
Read more -
B.H. Jaco, Costa Rica
Thanks again for being so easy to work with!
Read more -
BSU Student
The course was fantastic! Carol made the material interesting and engaging, while also ensuring we tied the concepts back to our work.
Read more -
C.L. Lexington, KY
I so appreciate this course – it taught me to view “negotiation” differently and helped me recognize that I actually am a very good collaborative negotiator. Thank you so much!
Read more -
L.V.B. Canyon County, ID
Thanks so much! You are so skilled in bring out the best in people and in teaching/training.
Read more -
Honorable Mary Elizabeth Bullock (Ret.)
...You are quite the beauty both inside and out. Your enthusiasm for what you are now doing is so inspiring. It sends a message loud and clear that hope, happiness and love are still absolutely available for all.
Read more
Frequently Asked Questions
What makes Carol different from other communication coaches?
Carol does not teach communication theory. She rewires it at the brain level. Her strategies are grounded in cutting-edge neuroscience and battle-tested in high-stakes environments, from courtrooms to boardrooms. The result is tools that actually shift behavior, not just inspire good intentions.
Who does Carol work with?
Carol works with individuals, families, companies, schools, and government agencies. From Fortune 500 leaders to parents navigating custody, she helps anyone who is ready to stop avoiding conflict and start resolving it with clarity, calm, and skill.
How can I get started?
Book a free consultation to talk through your needs or explore Carol’s speaking topics, training programs, and mediation services to find the right fit for you or your organization.
What is "neuro mediation"?
Neuro mediation is Carol’s proprietary method that fuses neuroscience, conflict psychology, and advanced communication strategy. It is mediation that treats the root cause, not just the symptoms, so agreements actually hold and peace lasts.
Can Carol help with workplace conflicts?
Yes. Carol is trusted by teams at Amazon, FEMA, and the U.S. Air Force to help resolve breakdowns in communication, rebuild trust, and create systems for collaboration under pressure. From leadership disputes to toxic culture patterns, she gets results fast.
Does Carol offer online courses or certifications?
Yes. Carol offers self-paced online courses, group training, and certification programs for professionals who want to master neuroscience-based conflict resolution in both personal and professional settings.
If You’re Facing Conflict That Feels Impossible
It’s not. But you can’t settle for a checkbox agreement that avoids the real issues. You need a space where resolution feels right, clear, and complete.